Purchases made at www.fabricgallery.lk are packed and delivered with care. If for any reason you are not satisfied with the quality of our products or services, please reach out to our customer service team via e-mail at inquiry@fabricgallery.lk or by phone at +94 11 2554 114.
Available Mon-Thu, Sat 10am-6pm
Fri 10am-12pm, 2pm – 7pm
Sun and Bank Holidays 10am -2pm IST.
SHIPPING & DELIVERY
Islandwide
If you are located within Sri Lanka, your items will be sent through our delivery partner. The product will be delivered to you within 1- 4 business days. Our Dispatch team will send you tracking information so you can track your package.
International Shipping
We do not provide international shipping at the moment. Please reach out to us via email or through our social media channels for more information
Shipping Information
If you have any questions about shipping you can phone our Head Office on +94 11 2554 114 or email inquiry@fabricgallery.lk.
Delivery Cost
Delivery costs are calculated at checkout based on your delivery destination.
COLOUR ACCURACY
Although Fabric Gallery takes every step necessary to ensure accurate color representation of items displayed online, the colors of fabrics and notions ordered through our website can NOT be guaranteed by Fabric Gallery due to color variances beyond our control. Monitor calibration and display settings are NOT universal, that is why we highly recommend purchasing swatches BEFORE the final purchase of material.
RETURN POLICY
Fabrics, borders and anything cut to size are NOT returnable/exchangeable. Sarees, Lehengas, or anything sold as a whole item may be exchanged or returned for store credit (less delivery fees). Fabric Gallery holds the right to assess claims on a case by case basis. Claims/exchanges MUST be made within 7 days of the original delivery date.
Note: Once an item is opened or used, it is no longer exchangeable/returnable
TERMS AND CONDITIONS
The use of this site is governed by the policies, terms and conditions explained below. Please go through them carefully. By using www.fabricgallery.lk (“this Website”), you agree to be bound by the terms of use outlined above and below and also to the provisions of our Privacy Policy. Fabric Gallery Pvt Ltd reserves the right at any time to change or add to this Website, including these terms of use.
COPYRIGHT AND TRADEMARK NOTICE
This Website is owned and operated by Fabric Gallery Pvt Ltd. Unless otherwise specified, all materials appearing on this site, including the content, logos, images and videos are the sole property of Fabric Gallery Pvt Ltd.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, or distributed in any form or by any means without prior permission from Fabric Gallery’.
All rights not acknowledged in the T&C are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Fabric Gallery Pvt Ltd is not responsible for the operation of or content located on or through any such site.